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Macomb County has received a dozen awards, seven by the Prosecutor’s Office and five in Information Technology, handed out annually by the National Association of Counties.
“The exceptional services provided by Macomb County are once again being celebrated on a national level,” County Executive Mark Hackel said in a news release. “These awards allow our departments to showcase their innovative programs, while also demonstrating their problem solving abilities and resiliency. Our incredible teams absolutely deserve this recognition and I’d like to commend them for doing a great job on behalf of our residents.”
The NACo annual awards program, in its 52nd year, recognizes innovative and effective county government initiatives that strengthen services for residents. Recognition is given in 18 categories, including children and youth, criminal justice, county administration, information technology, health and civic engagement.
The Prosecutor’s Office received its most awards ever and first in 13 years, officials said. Most of the awards were for efficiencies created with the help of technology.
“We are making progress for crime victims, the public, and law enforcement,” said county Prosecutor Peter Lucido. “I am thankful to County Executive Mark Hackel, Board Chairman Don Brown, county commissioners, and our union staff for being part of the team that made these awards possible.”
“This national recognition shows great things are happening in the Macomb County Prosecutor’s Office,” Brown said.
The Prosecutor’s Office awards include:
• Detectives use of check-in kiosk for streamlined warrant authorization with Google Apps Script;
• Automation of discovery unit and warrant division incoming faxes using new technology;
• Streamlining of requests for investigator assistance, improving service to crime victims and management of investigator services;
• Creation of a retail fraud charge calculator to make it easier to charge repeat offenders;
• Cloud technology putting court dockets “in the pockets” of assistant prosecutors;
• Increased tracking of district court cases with a docket dashboard; and
• Free rides to court for crime victims.
IT was recognized for a variety of projects that were related to the COVID-19 pandemic.
“Our journey of digital transformation has continued throughout the pandemic,” said Jako van Blerk, the county’s chief information officer. “As a matter of fact, it accelerated to a large extent. It spans across changing the way we do property assessments in the county while at the same time increasing productivity and reducing errors, to standing up a fully functional call center for people to get vaccinated in a matter of days. The enhancements improved cyber security, business agility and improved business processes for the county. Dedicated, innovative teams are key to these successes.”
The recognized IT programs include:
• Implementation of software defined networking equipment to provide a robust infrastructure that can accommodate the dynamic and often unforeseen challenges created by the pandemic.
• Selection of Pivot Point software by IT for the county Equalization Department for an automated, digitized means of conducting property value assessment to replace legacy manual processes.
• Scheduling systems for the COVID-19 Vaccination Center and Flue Clinic.
• Creation of the Amazon Connect Cloud Call Center to properly handle the hundreds of thousands of calls the County received on the COVID-19 vaccination phone line.
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