Hey BeyondTrust, don’t call an employee’s boss because the security engineer tells you that we aren’t interested in your product.

hey-beyondtrust,-don’t-call-an-employee’s-boss-because-the-security-engineer-tells-you-that-we-aren’t-interested-in-your-product.

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I had this happen to me once. Not cybersecurity related, but IT related.

We evaluated some storage products. Came down to Netapp, EMC, and Compellent. We chose Netapp. I called the EMC rep and gave him the news we weren't going with his product. He said it was the "biggest mistake of my career and he wanted to give me another chance to think it over." I said I would think it over, and then 2 seconds later I said that we were going with Netapp. He was upset and we ended the call.

Not 15 seconds later my bosses phone rang. It was the EMC rep who explained I was making a big mistake an that my boss should "rectify the situation". My boss had my back.

Not 15 seconds after that call, he called the president and owner of the company to do the same thing. The president swore he would never buy another Dell/EMC product again. To this day, he hasn't bought a single Dell/EMC product since that incident and it has been 15 years or so.

Some sales people are real pieces of crap. If you ever get into sales, don't treat your clients like this.

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