T-Mobile data breach under investigation by Massachusetts Attorney General Maura Healey – WCVB Boston

t-mobile-data-breach-under-investigation-by-massachusetts-attorney-general-maura-healey-–-wcvb-boston

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Massachusetts Attorney General Maura Healey has launched an investigation into a major data breach at wireless carrier T-Mobile, US, Inc. that compromised personally identifying information of over 50 million people nationwide, officials said Tuesday.Healey has launched an investigation to determine whether the company had proper safeguards in place to protect consumer information and mobile device information. Personally identifying information of at least 13.1 million current customers and 40 million former and prospective customers was compromised after T-Mobile’s computer network was breached in July 2021, according to T-Mobile. The information breach included names, driver's license information, government identification numbers, Social Security numbers, addresses and dates of birth. For some consumers, T-Mobile prepaid pins, phone numbers, International Mobile Equipment Identity (IMEI) numbers and International Mobile Subscriber Identity (IMSI) numbers were also illegally accessed. “A big failure here by T-Mobile and I want answers,” Healey told WCVB-TV's Karen Anderson.Healey said people around the world potentially have the personal information of tens of millions of T Mobile customers and she wants to find out what happened and why.Asked if it appears T-Mobile had the proper safeguards in place, the AG said: “Clearly no. Clearly, T-Mobile failed here and it's why it has resulted in this massive breach of 50 million accounts.”The breach happened in July, and Healey said there was a delay in notifying both her office and T-Mobile’s customers.“Under Massachusetts law, companies are required to notify my office when there is a data breach,” Healey said. “This breach occurred a while ago, so part of what we're investigating is why it took so long for them to tell the public what actually happened and to tell my office what happened.“The investigation will focus on Massachusetts law, which requires companies to have safeguards to protect people's privacy,” she said. “My message to companies is make sure that you have those safeguards in place, because if there is a breach, you will be responsible and you will be held accountable.”T-Mobile is offering consumers various free theft protection services, including scam and account takeover protection for their cellphones. These services can be accessed via T-Mobile’s website. T-Mobile also recommends that customers reset account pins and passwords as an added precaution. The company has set up a consumer care hotline that can be reached by dialing 611 from a T-Mobile phone or calling 1-800-937-8997.T-Mobile has directly notified the primary account holder of current T-Mobile accounts if a user of that account has been affected. T-Mobile has indicated that it is working to notify former and prospective customers if they have been affected.

BOSTON —

Massachusetts Attorney General Maura Healey has launched an investigation into a major data breach at wireless carrier T-Mobile, US, Inc. that compromised personally identifying information of over 50 million people nationwide, officials said Tuesday.

Healey has launched an investigation to determine whether the company had proper safeguards in place to protect consumer information and mobile device information.

Personally identifying information of at least 13.1 million current customers and 40 million former and prospective customers was compromised after T-Mobile’s computer network was breached in July 2021, according to T-Mobile.

The information breach included names, driver's license information, government identification numbers, Social Security numbers, addresses and dates of birth. For some consumers, T-Mobile prepaid pins, phone numbers, International Mobile Equipment Identity (IMEI) numbers and International Mobile Subscriber Identity (IMSI) numbers were also illegally accessed.

“A big failure here by T-Mobile and I want answers,” Healey told WCVB-TV's Karen Anderson.

Healey said people around the world potentially have the personal information of tens of millions of T Mobile customers and she wants to find out what happened and why.

Asked if it appears T-Mobile had the proper safeguards in place, the AG said: “Clearly no. Clearly, T-Mobile failed here and it's why it has resulted in this massive breach of 50 million accounts.”

The breach happened in July, and Healey said there was a delay in notifying both her office and T-Mobile’s customers.

“Under Massachusetts law, companies are required to notify my office when there is a data breach,” Healey said. “This breach occurred a while ago, so part of what we're investigating is why it took so long for them to tell the public what actually happened and to tell my office what happened.

“The investigation will focus on Massachusetts law, which requires companies to have safeguards to protect people's privacy,” she said. “My message to companies is make sure that you have those safeguards in place, because if there is a breach, you will be responsible and you will be held accountable.”

T-Mobile is offering consumers various free theft protection services, including scam and account takeover protection for their cellphones. These services can be accessed via T-Mobile’s website. T-Mobile also recommends that customers reset account pins and passwords as an added precaution. The company has set up a consumer care hotline that can be reached by dialing 611 from a T-Mobile phone or calling 1-800-937-8997.

T-Mobile has directly notified the primary account holder of current T-Mobile accounts if a user of that account has been affected. T-Mobile has indicated that it is working to notify former and prospective customers if they have been affected.

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