People’s Energy Data Breach Claims – Lexology

people’s-energy-data-breach-claims-–-lexology

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United Kingdom


September 9 2021

Has your data been breached by People’s Energy? If you’ve been contacted by the energy provider to say you’ve been affected, you could make a claim for data breach compensation.

27,000 current People’s Energy customers were contacted back in December 2020 when the breach was first discovered but the effects of a data breach can take some time to surface.

If you’re worried that you’ve been affected by this data breach, get in touch with our Data Breach Solicitors for a free initial case assessment. We can usually handle data breach claims on a No Win, No Fee basis – ask us for more details.

What Happened in the Data Breach?

According to co-founder, Karin Sode, hackers stole an entire database containing personal information on previous customers.

This included:

  • Names
  • Addresses
  • Dates of birth
  • Phone numbers
  • Tariff IDs
  • Energy meter IDs

15 small businesses customers also had their bank details accessed, including their account number and sort code. But as far as we know, no other financial information was stolen in the data breach.

In response to the breach, People’s Energy called in independent experts to try and identify the hackers.

What was the Effect of the Data Breach?

Fortunately, most customers won’t face a direct financial risk if their bank details haven’t been exposed, but the data breach could still make them vulnerable to phishing attempts. Phishing is where cyber criminals pose as an official source, such as a bank, to try and gather valuable personal information.

While scammers can be quite convincing, some telltale signs of phishing include spelling mistakes and unusual looking web addresses. If you’re ever unsure, don’t click on any links or attachments, and remember that your bank will never ask for your bank details over email or phone.

To protect your personal data, we recommend:

  • Regularly updating your passwords on your online accounts, making sure that you choose strong combinations and use different passwords on different accounts
  • Reporting any suspicious activity on your bank statements straight away
  • Updating your antivirus software and apps to make sure you’ve got the best security features in place

Can I Claim Data Breach Compensation?

If your data has been breached by People’s Energy, and you’ve suffered a loss or been put at risk because of it, you might be eligible to make a data breach compensation claim. You can use our free data breach checker to instantly see whether your data’s been breached.

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