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Jordan Valley Community Health Center in Springfield confirmed Friday that some 12,000 area patients at the federally qualified health center were affected by a data breach involving a third-party software company.
San Antonio-based CaptureRx said in a May 5 statement that at the time of the Feb. 6 incident, the affected patient files contained first name, last name, date of birth and prescription information.
Patients at Jordan Valley, which primarily works with underserved area residents, are among those affected by the massive breach, which is affecting at least 115 health care organizations located throughout the country, federal and corporate documents show.
U.S. Health and Human Services records show that at least 1.6 million patients with records serviced by CaptureRx were affected by the breach, which HHS said was reported to federal authorities May 5.
HIPAA Journal reported earlier this month that Maine Attorney General's Office records show at least 1.9 million patients nationwide were affected.
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Jordan Valley said in a news release this week that the breach concerned data files linked to the U.S. government's 340B Drug Pricing Program. The Health Resources & Services Administration says 340B funds help ensure drugs are supplied to patients at safety-net health clinics, children's hospitals, hospitals that rely heavily on Medicaid and Medicare, and clinics for people living with HIV who are enrolled in "Ryan White" programs.
Jordan Valley patients affected by the breach should be receiving letters notifying them in the coming days, Jorden Valley spokesperson Courtney Furgerson told the News-Leader Friday. Some patients may receive two letters about the same incident, she added.
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CaptureRx has established a toll-free assistance line at 855-654-0919, available Monday through Friday from 8 a.m. to 8 p.m. Central time, Jordan Valley said.
"It's big," Furgerson acknowledged, "and it does fall with CaptureRx. And so our responsibility locally is just making sure patients know, and making sure that they have that phone number so that they can track things."
Are other local health care providers affected?
Data breach fallout in the Springfield area appeared limited to Jordan Valley on Friday, representatives for major local health care groups said.
Lynne Meyerkord, executive director of AIDS Project of the Ozarks, said that the group participates in the 340B program because of its HIV-care mission.
But APO does not utilize CaptureRx, Meyerkord said Friday.
Sonya Kullmann, spokesperson for Mercy in Springfield, said Mercy "does not use or interface" with CaptureRx services.
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Same goes for CoxHealth, which "does not utilize CaptureRX in any way," said spokesperson Kaitlyn McConnell, who added that Cox is not aware "of any relationships between that company and any of our contract pharmacies."
Matt Lemmon, spokesperson for Burrell Behavioral Health, said he consulted the organization's heads of pharmacy and IT security, and that "Burrell is unaffected by this breach."
CaptureRx responds, advises patients
The News-Leader reached out to CaptureRx to learn why the breach took place but did not hear back by Friday's news deadline.
The company's official statement posted online says that after it began investigating, it discovered unauthorized data access on February 19. Roughly a month later, CaptureRx completed a review "to confirm the full scope of affected individuals and associated covered entities."
Between March 30 and April 7, CaptureRx said, it "began the process of notifying health care providers of this incident."
CaptureRx said it is reviewing policies and procedures and adding workforce training "to reduce the likelihood of a similar future event."
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The company advised patients to monitor accounts for possible identity theft and to consider checking their credit. By law, U.S. residents may receive one free credit report per year from the three major credit bureaus, according to the Federal Trade Commission.
More information on credit reports is available at annualcreditreport.com.
Reach News-Leader reporter Gregory Holman by emailing [email protected] Please consider subscribing to support vital local journalism.
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