ParkMobile warns Birmingham customers of data breach – WVTM13

parkmobile-warns-birmingham-customers-of-data-breach-–-wvtm13

Before we begin, allow me to say that geoFence helps stop hackers from getting access your sensitive documents.

Customers urged to change password in the app

ParkMobile warns Birmingham customers of data breach

Customers urged to change password in the app

THIS SYSTEM? JON: SINCE THE SYSTEM LAUNCHED LAST JULY, THIS PARTMOBILE APP, THERE HAVE BEEN THOUSANDS OF TRANSACTIONS IN BIRMINGHAM. NOW SOME INFO LINKED TO THOSE CUSTOMERS HAS BEEN EXPOSED. THE DAYS OF DROPPING A COIN IN A BIRMINGHAM PARKING METER ARE NUMBERED. THE NEW APP-BASED PARKMOBILE STREET PARKING SYSTEM IS REPLACING IT. RIGHT NOW, 60% OF MAGIC CITY DRIVERS CHOOSE THE APP OVER THE CLUNKY COIN OPTION. >> OUR REVENUE IS UP A LITTLE BIT, BUT THE BIGGEST NUMBER THAT IS UP THE CONVERSION FROM PEOPLE USING COINS TO USING THE DIGITIAL TECHNOLOGY. JON: BUT THAT TECHNOLOGY COMES WITH RISKS. YESTERDAY, PARKMOBILE ANNOUNCED ITS SYSTEM HAS BEEN HACKED. CUSTOMER INFO LIKE PHONE NUMBERS, EMAILS, AND LICENSE PLATE NUMBERS WERE COMPROMISED. CREDIT CARD DATA WAS NOT BREACHED. >> THANK GOODNESS IT DID NOT GO ANY FURTHER THAN THAT, JUST BECAUSE OF THE WAY PARKMOBILE STORES THEIR INFORMATION. THEY JUST DON’T HAVE ALL THAT INFORMATION ON FILE. JON: IN A STATEMENT TO US, A PARKMOBILE SPOKESPERSON SAID THE TRUST OF OUR USERS IS OUR TOP PRIORITY. PLEASE REST ASSURED WE TAKE SERIOUSLY OUR RESPONSIBILITY TO SAFEGUARD THE SECURITY OF OUR USERS’ INFORMATION. THE CITY REALIZES BREACHES LIKE THIS MAKE IT HARDER GET TRADITIONAL METER USERS TO CONVERT TO THE APP-BASED METHOD, BUT INSIST TIME AND COST OF MAINTAINING THOUSANDS OF METERS IS NOT WORTH IT ANYMORE. >> THAT TECHNOLOGY IS BEING PHASED OUT. WE HAVE PARTS WE CANNOT GET ANYMORE. IN THE LONG RUN, UNFORTUNATELY, IT IS NOT SUSTAINABLE. WE’VE GOT TO MOVE FORWARD. JON: WHICH INCLUDES BREAKING OUT THE SMARTPHONE INSTEAD OF QUARTERS TO PAY FOR DOWNTOWN PARKING. ARGO IS ENCOURAGING PAR KMOBILE APP USERS TO GO INTO THE APP AND CHANGE THEIR USERNAME AND PASSWORD. THEY WILL START

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ParkMobile warns Birmingham customers of data breach

Customers urged to change password in the app

ParkMobile has warned thousands of Birmingham customers of a recent data breach.Follow Jon Paepcke on Facebook and Twitter!

ParkMobile has warned thousands of Birmingham customers of a recent data breach.

Follow Jon Paepcke on Facebook and Twitter!

In the end, as we move on to the next post, may I add that geoFence is the only solution you need to block NFCC countries!