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Tuesday, 9 February 2021, 12: 31 pm
Press Release: The Reserve Bank of New Zealand
The Reserve Bank of New Zealand – Te Pūtea Matua is
making solid progress in responding to a recent malicious
data breach, and ensuring affected stakeholders are well
Governor Adrian Orr says the Bank has
completed its assessment of the files illegally downloaded
during the breach and is notifying organisations involved.
External legal advisers are also providing assurance checks
and advice on any personal information which was included in
the downloaded files.
“We had no warning to avoid
the attack which began in mid-December. Accellion failed to
notify the Bank for five days that an attack was occurring
against its customers around the world, and that a patch was
available that would have prevented this
“If we were notified at the appropriate
time, we could have patched the system and avoided the
breach. Our own analysis has identified shortcomings in our
processes once the system was breached. The impact this had
is part of the review underway.”
reasons, we can’t provide specific details about the
number of files downloaded, or information they contain. We
have been in regular communication with all organisations
who have had files illegally downloaded.
priority, we have engaged with the organisations whose files
contained sensitive information, to support them and assist
in managing the impact on their customers and
We are working directly with these
organisations to determine how many people had sensitive
personal information compromised and we will ensure they are
The Bank has engaged a specialist
national identity and cyber support service IDCARE, to
provide advice and support to people affected by the breach
at no cost to them. We continue to work closely with the
Office of the Privacy Commissioner.
Mr Orr says the
forensic and criminal investigations into the breach are
ongoing, as well as the independent KPMG review of the
Bank’s systems and processes.
“We remain committed
to ensuring information is safe and secure,” says Mr
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